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LoanBox is a “Progressive Web App” (PWA) that can be installed on any device for clients to use just like a native app, but it is built with highly secure web technologies like Airtable & Softr in partnership with AWS, which must have internet connectivity to operate. We take privacy and security into consideration in all aspects of our platform and supporting infrastructure.

DATA STORAGE & HOSTING

Earning and keeping the trust of our users is our top priority. We take privacy and security into consideration in all aspects of the platform and supporting infrastructure, and we continually look for ways to improve our security as our product offerings expand.

Please contact us below with any questions, suggestions, or concerns.

COMPLIANCE

With our app framework built in Softr and our data storage hosted in Airtable, both platforms use Amazon Web Services (AWS) for their datacenters, which means we benefit from some of the most comprehensive security practices and compliance certifications in existence with 24/7 operations and enterprise-grade security. Learn more at: https://aws.amazon.com/security/

SOC 1

This audit covers any technical or procedural control whose failure could impact the customer’s financial statements.

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SOC 2 Type 2

This months-long audit covers our database security, availability, processing integrity, confidentiality, and privacy.

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ISO/IEC 27001:2022

This is a specification for an information security management system (ISMS), which is a framework for an organization's information risk management processes.

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ISO/IEC 27001:2019

This is a specification for a privacy information management system (PIMS), which is a framework for an organization's privacy management processes.

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PRIVACY

We are fully committed to adhering to national and global privacy laws, regulations, and best practices.

Payment

We use Stripe to process and store payment details, which means we never directly handle your payment information. Stripe is PCI Level 1 Certified with the most stringent level of certification available in the payments industry.

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GDPR

Airtable’s privacy program is designed for compliance with global privacy laws and regulations, including Europe’s General Data Protection Regulation (GDPR) and the United Kingdom GDPR.

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PRIVACY POLICY

We take our privacy obligations and the protection of your information seriously, and we comply with all applicable privacy laws and regulations.

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CCPA/CPRA

Airtable’s privacy program is designed for compliance with global privacy laws and regulations, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

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